Our People


Administrative Nerve Centre

Our administrative nerve centre located at Port Dundas, Glasgow.


Staff Development

Encore focuses on staff development at every level.


Management Preparations

Management making preparations for a large banquet.


Encore is a people business. We understand that everything we do and the way we do it has an immediate impact on how our customers feel about us. Making our customers feel good is at the very heart of our business. It inspires us to serve them and makes us proud every time we make them happy.

Ensuring that we do everything to the very best of our ability drives all of our efforts in the pursuit of customer satisfaction. Staff training is a top priority at Encore and we invest an enormous amount of time and effort in the kind of training that always puts the customer first and develops our expertise to a higher level. Developing our craft in baking, food preparation, innovative cooking and the imaginative presentation of every dish we create, are all very important to us.

We encourage everyone at Encore to share the same values to help us deliver the promises we make to our customer. We believe in team work, a passion for our work, a willingness to learn and improve and the need to be creative and innovative. Above all we value our customer relationships because we never forget that it is the customer who is the best judge of how well we deliver the high quality hospitality services in which we have chosen to invest and specialise.

At Encore our people are at your service to both serve and inspire you.

Weddings

Weddings by Encore

Learn more

Find out how to host
your special day with us…



Banqueting

Banqueting at The Kelvingrove

Learn more

From BP to the Champions League ,
The Kelvingrove has played host to some
notable events.